Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Roomle Help Center

Welcome to the Roomle Help Center

Suggested forms

  • Rubens Products Issue in Roomle Service Desk

    Report any issue related to the following products: 3D & AR Product Viewer, Rubens Configurator, Rubens Room Designer.

  • Content Development Support in Roomle Service Desk

    Document your product scripting related questions here when setting up your 3D Product Configurators.

  • Suggest a new feature in Roomle Service Desk

    Let us know your idea for a new feature.

  • Rubens Admin issue in Roomle Service Desk

    Report an issue of the Rubens 3D/AR configurator data management area.

Powered by Jira Service Management
{"xsrfToken":"4d1f271dd4ada40c99eeb3b23ac30203b86670b3_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fe238327-b32f-4056-9212-765800273a73/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNWE2MDAyNy01YmUzLTQzNGMtOTZjZS0zY2FlOTU3NTY4NDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZlMjM4MzI3LWIzMmYtNDA1Ni05MjEyLTc2NTgwMDI3M2E3MyI6WyJyZWFkIl19LCJleHAiOjE3NzA1ODYzODYsIm5iZiI6MTc3MDU4NTc4Nn0.95D3TwfrKh3Fk57JKXlTakJxQthHx5fJ29z56_EM41M&client=15a60027-5be3-434c-96ce-3cae95756849&mode=fit","logoId":"fe238327-b32f-4056-9212-765800273a73","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Roomle Help Center","sharedPortalName":"Roomle Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Roomle Help Center","sharedPortalName":"Roomle Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#dd1818","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a8a46989-13a2-4d82-a72c-641ddf7a3be2/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNWE2MDAyNy01YmUzLTQzNGMtOTZjZS0zY2FlOTU3NTY4NDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE4YTQ2OTg5LTEzYTItNGQ4Mi1hNzJjLTY0MWRkZjdhM2JlMiI6WyJyZWFkIl19LCJleHAiOjE3NzA1ODYzODYsIm5iZiI6MTc3MDU4NTc4Nn0.nlGKXELtZNisIvhv55bYGSqh-tOWhTz9IRnv9SUNGTc&client=15a60027-5be3-434c-96ce-3cae95756849&height=300&mode=fit","bannerMediaApiFileId":"a8a46989-13a2-4d82-a72c-641ddf7a3be2","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=roomle","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4d1f271dd4ada40c99eeb3b23ac30203b86670b3_lout","baseUrl":"https://customer.support.roomle.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://roomle.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"15a60027-5be3-434c-96ce-3cae95756849","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1545083d93aa43e2a0978b419ab96619","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://roomle.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}